20 Jan 2007 00:56:41
Doddler
Wudi/Flying Eagle Eight quality issues

Hi All,

Just want to share my experience with you. I am a coach and club
manager of a school rowing club in Cape Town, South Africa. We ordered
a Flying eagle International (A-grade) racing eight from them in March
of 2005 for our top Junior eight (under 18yrs of age).

We have used the eight for 1 and a half school boy seasons, which is
about 9 months at most. At the start of our current season, we started
noticeing various issues with the performance of the boat:

Backstays -
http://www.fusionrowing.co.za/Pics/DSC01750.JPG
http://www.fusionrowing.co.za/Pics/DSC01753.JPG
As you can see numerous back stays are bent, some even in the middle.
We are also having huge issues with the adjustment mechanism, including
the breaking of black plastic clips, venture clips and the de-threading
of the backstay foot.

Chipped Gunnels-
http://www.fusionrowing.co.za/Pics/DSC01739.JPG
http://www.fusionrowing.co.za/Pics/DSC01743.JPG
http://www.fusionrowing.co.za/Pics/DSC01742.JPG
As indicated in some of the photos you can see that many of the chips
have been repaired so as to prevent water or any foreign matter from
entering the honeycomb. It is also clear to see that the carbon tapes
do not extend along the entire width of the gunwhale and thus the
chipping has occurred. Also, the paint rubs off incredibly easy as is
displayed in most of the photos.


Cockpit delamination -
http://www.fusionrowing.co.za/Pics/DSC01746.JPG
http://www.fusionrowing.co.za/Pics/DSC01749.JPG
As you can see there are some distinct delaminations in the cockpit.

Rusted Parts -
http://www.fusionrowing.co.za/Pics/DSC01761.JPG
http://www.fusionrowing.co.za/Pics/DSC01758.JPG
http://www.fusionrowing.co.za/Pics/DSC01757.JPG
Various Fittings have rusted, from nuts and bolts, to T-bolts, rigger
pins, etc.

Stiffness -
We conducted the longitudinal deflection test as described by you and
achieved a deflection of 16mm, this is the average over 3 tests. The
boat already sags dramatically while on the trestles (about 70mm)
spread so far apart and I am concerned that this effects the result. We
conducted the exact same test on a 7 year old John Waugh racing eight
(our biggest and best local boat builder) and the result was a 12mm
deflection. While we are concerned about this result it is more the
lateral stiffness that we are concerned with. See the video footage
below.

Blades
We have used the Wudi blades on 3 occasions, they are used by our 1st
eight who are about 17 year old school boys. One of the blades has
cracked longitudinally from the handle down to the sleeve. The rowers
have also complained about the feeling of the blades bending in the
water.

I have taken these issues up with Flying Eagle and we'll see what they
come up with, but I'm not going to hold my breath.

If anyone is interested I also have some video footage of the eight,
which demonstrates its lack of stiffness.
https://www7.sendthisfile.com/d.jsp?t=ecYjBlxRh7YaWPVCGBEUsgqT&mf=GFjctiHPBDwpBCz0jP88maw3
https://www2.sendthisfile.com/d.jsp?t=FLcc7c6qf8xr7xhtqYlB8uV4&mf=GFjctiHPBDwpBCz0jP88maw3
https://www2.sendthisfile.com/d.jsp?t=AJHalAnnO8kNXLbcycpZXbEo&mf=GFjctiHPBDwpBCz0jP88maw3


Has anyone else had any similar experiences?

Cheers

Grant



20 Jan 2007 11:23:15
Re: Wudi/Flying Eagle Eight quality issues


Doddler wrote:
> Hi All,
>
> Just want to share my experience with you. I am a coach and club
> manager of a school rowing club in Cape Town, South Africa. We ordered
> a Flying eagle International (A-grade) racing eight from them in March
> of 2005 for our top Junior eight (under 18yrs of age).
>
> We have used the eight for 1 and a half school boy seasons, which is
> about 9 months at most. At the start of our current season, we started
> noticeing various issues with the performance of the boat:
>
> Backstays -
> http://www.fusionrowing.co.za/Pics/DSC01750.JPG
> http://www.fusionrowing.co.za/Pics/DSC01753.JPG
> As you can see numerous back stays are bent, some even in the middle.
> We are also having huge issues with the adjustment mechanism, including
> the breaking of black plastic clips, venture clips and the de-threading
> of the backstay foot.
>
> Chipped Gunnels-
> http://www.fusionrowing.co.za/Pics/DSC01739.JPG
> http://www.fusionrowing.co.za/Pics/DSC01743.JPG
> http://www.fusionrowing.co.za/Pics/DSC01742.JPG
> As indicated in some of the photos you can see that many of the chips
> have been repaired so as to prevent water or any foreign matter from
> entering the honeycomb. It is also clear to see that the carbon tapes
> do not extend along the entire width of the gunwhale and thus the
> chipping has occurred. Also, the paint rubs off incredibly easy as is
> displayed in most of the photos.
>
>
> Cockpit delamination -
> http://www.fusionrowing.co.za/Pics/DSC01746.JPG
> http://www.fusionrowing.co.za/Pics/DSC01749.JPG
> As you can see there are some distinct delaminations in the cockpit.
>
> Rusted Parts -
> http://www.fusionrowing.co.za/Pics/DSC01761.JPG
> http://www.fusionrowing.co.za/Pics/DSC01758.JPG
> http://www.fusionrowing.co.za/Pics/DSC01757.JPG
> Various Fittings have rusted, from nuts and bolts, to T-bolts, rigger
> pins, etc.
>
> Stiffness -
> We conducted the longitudinal deflection test as described by you and
> achieved a deflection of 16mm, this is the average over 3 tests. The
> boat already sags dramatically while on the trestles (about 70mm)
> spread so far apart and I am concerned that this effects the result. We
> conducted the exact same test on a 7 year old John Waugh racing eight
> (our biggest and best local boat builder) and the result was a 12mm
> deflection. While we are concerned about this result it is more the
> lateral stiffness that we are concerned with. See the video footage
> below.
>
> Blades
> We have used the Wudi blades on 3 occasions, they are used by our 1st
> eight who are about 17 year old school boys. One of the blades has
> cracked longitudinally from the handle down to the sleeve. The rowers
> have also complained about the feeling of the blades bending in the
> water.
>
> I have taken these issues up with Flying Eagle and we'll see what they
> come up with, but I'm not going to hold my breath.
>
> If anyone is interested I also have some video footage of the eight,
> which demonstrates its lack of stiffness.
> https://www7.sendthisfile.com/d.jsp?t=ecYjBlxRh7YaWPVCGBEUsgqT&mf=GFjctiHPBDwpBCz0jP88maw3
> https://www2.sendthisfile.com/d.jsp?t=FLcc7c6qf8xr7xhtqYlB8uV4&mf=GFjctiHPBDwpBCz0jP88maw3
> https://www2.sendthisfile.com/d.jsp?t=AJHalAnnO8kNXLbcycpZXbEo&mf=GFjctiHPBDwpBCz0jP88maw3
>
>
> Has anyone else had any similar experiences?
>
> Cheers
>
> Grant

How much did you pay for it? How did this compare with an
Empacher/Fillipi or world class shell?



20 Jan 2007 12:42:52
Doddler
Re: Wudi/Flying Eagle Eight quality issues


I think we paid in the region of R 140 000, so thats probably about
9000 pounds.

I don't really think that you can make comparison between an
empacher/fillipi and a flying ealge/wudi/wintech boat......



21 Jan 2007 10:24:24
Re: Wudi/Flying Eagle Eight quality issues


Doddler wrote:
> I think we paid in the region of R 140 000, so thats probably about
> 9000 pounds.
>
> I don't really think that you can make comparison between an
> empacher/fillipi and a flying ealge/wudi/wintech boat......

So the moral of the story is......You get what you pay for

What you are seeing is

1. Poor materials

2. Poor construction.

If you bought an Empacher it will last 4 times as long as an effective
racing boat.

It's good you reveal this information. But do not be surprised about it.



22 Jan 2007 00:58:57
JY
Re: Wudi/Flying Eagle Eight quality issues

Too true.
However, wherever we buy a boat from, and at whatever price, we should
expect a certain minimum level of build quality.
And from the evidence presented, this boat clearly does not reach it.
The Chinese are more than aware of this quality issue. It stretches
across many industries.
So I would be slightly more optimistic about you getting a good
response to your complaint, especially if they have a good local rep.
Good luck and keep us informed.

anton2468@aol.com wrote:
> Doddler wrote:
> > I think we paid in the region of R 140 000, so thats probably about
> > 9000 pounds.
> >
> > I don't really think that you can make comparison between an
> > empacher/fillipi and a flying ealge/wudi/wintech boat......
>
> So the moral of the story is......You get what you pay for
>
> What you are seeing is
>
> 1. Poor materials
>
> 2. Poor construction.
>
> If you bought an Empacher it will last 4 times as long as an effective
> racing boat.
>
> It's good you reveal this information. But do not be surprised about it.



22 Jan 2007 21:57:21
Jamie
Re: Wudi/Flying Eagle Eight quality issues

HI Grant

Cant help but chuckle. Feel sorry for you guys though as obviously an
eight is a major purchse for a club and to have a crap one is not good
as you will soon have to repurchase.

My rules for buying boats
1. Wait 3-4 years before buying a boat from a new boat builder. This
gives you time to see the boat new and after a bit of use. It also
gives time for the boatbuilder to solve probs. At Saints we will be
doing this with Johnson in CT before even beginning to think about
buying anything in the future.

2. Dont expect anything to be good if it is cheap. I would not expect
to pay less than R150 000 for a JW eight if it was to the specs I
wanted. R100 000 for a 4+/-, R60 000 for a 2-/x or R34 000 for a
single. If you are importing a boat for less than these prices you are
probably going to get sub standard work. Remember that labour is also
relatively cheap in SA (compared to europe/US) so the majority of the
costs in a new JW are materials.

3. When in doubt buy Emp, BBG, Filippi or JW according to your budget.
They are all good.

Jamie



30 Jan 2007 13:03:07
Doddler
Re: Wudi/Flying Eagle Eight quality issues

Hey All,

I figured I should give you an update on my situation. After numerous,
and I mean numerous emails flying back and forth between myself and
various people at Flying Eagle. I eventually got through to someone
high up enough to actually take some action.

They have acknowledged the qualty issues with the stainlss steel and
have subsequently (since Sept 2006) changed to a higher grade of
stainless steel. They are replacing all fittings on the boats,
including backstays and some of the plastic fittings on the
footboards.

They still contest the stiffness issues, I'm sorry but I ahven't been
able to upload the videos again as I'm away from home, but will do it
when I get back.

Someone from their factory is going to be on holiday in South Africa
from tommorow and he will be bringing the new fittings as well
checking out the boat and the broken blades.

I'm still not going to hold my breath as I suspect they are trying to
soften me up by replacing all the fittings.....

i'll keep you informed.....



30 Jan 2007 14:24:37
J Flory
Re: Wudi/Flying Eagle Eight quality issues

On Jan 30, 4:03 pm, "Doddler" <thedodd...@hotmail.com > wrote:

> They have acknowledged the qualty issues with the stainlss steel and
> have subsequently (since Sept 2006) changed to a higher grade of
> stainless steel. They are replacing all fittings on the boats,
> including backstays and some of the plastic fittings on the
> footboards.

So they knew about they had sent out boats with defective fittings and
did nothing about it.....

Rather different from Fluidesign, which several years ago discovered a
weld issue with their wing rigger, redesigned it, and sent out free
replacements to all customers with the old design whether they had had
problems or not.



07 Feb 2007 06:18:36
Doddler
Re: Wudi/Flying Eagle Eight quality issues

Here are the video clips....

Here is the download link.....

http://www.filefactory.com/dlf/f/435f94/b/4/h/64dec908822a0856/j/1170855876

or

http://www.filefactory.com/file/435f94/